Our Response to COVID-19
COVID-19 Update - September 10, 2021
To our Community of Clients, Friends, Family, and Staff
Thank you for doing your part during this health crisis and for your understanding as we adapt our business to serve you. Our goal is to provide you a safe environment to purchase a vehicle, service your vehicle, or purchase parts.
****As per Nova Scotia Health guidelines, please wear a mask and maintain 6 feet of social distance.****
Frequently Asked Questions
Can I get my car serviced or repaired?
Yes. Our service department is open to provide repair, warranty, and regular maintenance. We ask that you minimize in-store waiting when possible and we have a process to maintain the recommended 6 feet of physical distancing. In addition, your car's high touch areas are being wiped down with a 10% Hydrogen Peroxide solution as we enter and leave your vehicle.
Can I test drive a vehicle?
Yes. You can take an unescorted, contactless test drive. Whenever possible, please book your test drive in advance by calling 902-843-4002 or by clicking on the Book A Test Drive link of the vehicle you are interested in at www.truronissan.ca
Can I purchase a vehicle?
Yes. We encourage you to do as much as possible online at www.truronissan.ca or you can visit the showroom. We recommend that you schedule an appointment to ensure for the most efficient service. Please call 902-843-4002 to book your appointment. When it comes time take delivery and do the paperwork, we have a completely contactless curbside service available to you. Plus, we can deliver your sanitized vehicle to your home or workplace.
Service, Parts and Sales: 902-843-4002
COVID-19 Update - April 30th, 2021
To our Community of Clients, Friends, Family, and Staff:
Thank you for doing your part during this health crisis and for your understanding as we adapt our business to serve you. Our goal is to provide you a safe environment to service your vehicle, purchase parts and, if needed, buy a vehicle.
*** As per NS Health recommendations, we are closed to clients who reside outside of our municipality except for emergency service or repair. If you need such service, please call 1-888-470-8069 ***
Frequently Asked Questions
Can I get my car serviced or repaired?
Yes. Our service department is open by appointment to provide repair, warranty, and regular maintenance. We control who enters the building, eliminated shuttle service, in store waiting and we have a process to maintain the recommended 6 feet of physical distancing. In addition, your car's high touch areas are being wiped down with a 10% Hydrogen Peroxide solution as we enter and leave your vehicle.
Can I test drive a vehicle?
Yes. You can take an unescorted, contactless test drive by appointment only.
Can I purchase a vehicle?
Yes. We encourage you to do as much as possible online, here at www.truronissan.ca. You can also schedule a showroom appointment by phone at 902-843-4002. When it comes time take delivery and do the paperwork, we have a completely contactless curbside service available to you. Plus, we can deliver your sanitized vehicle to your home or workplace.
March 18 2020 Update
First and foremost, we want you to know that we value the health and safety of our customers and staff. As a business, Truro Nissan is taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting our customers' needs.
We continue to monitor information from provincial health authorities for their guidance and recommendations on how we can help to prevent the spread of this virus.
Our steps include:
- Thorough cleanings of all dealership facilities daily
- Sanitizing gel and foam stations available on-site
- Providing our staff with specific instructions on hand washing and the importance of staying home if they are not feeling well
- Adhering to the recommended six feet of social distance from other staff and customers
We will be adjusting schedules and operations for some of our staff to ensure that we stay well and can continue serving our customers efficiently. These schedule adjustments should have minimal impact on our in-store operations.
Our website is a helpful resource for shopping and researching vehicles, finding service and parts information, and communicating directly with the dealership. We will also continue to offer vehicle pick-up and delivery services.
No matter the department you're looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website.
Together, we can maintain a healthy environment and combat the spread of COVID-19.
On behalf of our dealership, thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.